We realize that cold chain management and logistics has never been more relevant or prevalent than now. Standard cold chain management is not appropriate to meet the needs of new vaccines used in response to COVID-19, so it’s important to ensure your laboratory or facility is well prepared.
Unity Lab Services COVID Support Plan will give you confidence that your cold storage equipment is working properly and prioritize service and support when help is needed. This service plan includes:
✓ Priority 24/7 support for COVID-19 vaccine storage providers*
✓ Faster troubleshooting, diagnosis, and up to 50% remote resolution
✓ Two-business-day, on-site target for corrective maintenance and repairs*
✓ Comprehensive remote monitoring to meet DDL requirements*‡
✓ Loaner equipment for use as available
✓ Auto notification to technical support experts for proactive resolution
✓ Annual preventive instrument maintenance for increased uptime
✓ Health check to ensure equipment is running to specification
✓ Unlimited priority access to OEM-trained and certified lab equipment technicians
✓ Calibration and temperature mapping services available
If your equipment will be used in the storage and distribution of the COVID-19 Vaccine, be prepared with a service plan that will ensure your success.
Register below to request a quote.
You may return to this form to register additional instruments.
*May not be available in all countries.
*Only available in select cities.
*‡Only available with device link enabled TSX ULT Freezers
Terms and Conditions
This promotion is open to customers in the who purchase a COVID Total Care Warranty or Service Plan service for qualifying Thermo Scientific cold storage equipment for COVID-19 vaccine storage and distribution only. Determination of eligibility is at the sole discretion of Unity Lab Services. Discount will apply to qualifying orders received by Unity Lab Services later than September 30, 2021. Customer can use this discounted service plan for a duration of one year from the contract start date. Discount applies to list price of Total Care Warranty and Service Plans in effect at the time order is received by Unity Lab Services. Customer acknowledges that this offer may include a discount or other price reduction that must be properly and accurately accounted for and reported by customer in accordance with all federal and state laws, including without limitation the federal anti-kickback law (42 C.F.R. § 1320a-7b(b)(3)(A)) and regulations thereunder (42 C.F.R. §1001.952(h)). This promotion cannot be combined with other discounts or promotion. Offer void where prohibited, licensed or restricted by federal, state, provincial, or local laws or regulation or agency/institutional policy. Other restrictions may apply.