Chromatography Columns and Consumables Now Available Online

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A partnership with Thermo Fisher Scientific gives you the collective power of technology, methods and workflows to serve a wider range of industries and applications – ensuring you and the communities you serve are completely confident in the results.

Ordering your columns, sample preparation and other chromatography consumables from us is easier than ever. Once you have set up an online account, simply add your favourite chromatography consumables to your basket, check out online and have your items delivered straight to your door.

Key features of online ordering

24/7 access to track your order status and view invoices online
Check order history and easily reorder your favourite products
Buy all your Thermo Fisher consumables in one place
eProcurement connections available
View online pricing and stock availability
View your account specific pricing and access web-only price promotions
Generate a web quote from the cart, or transfer your cart to colleagues so they can add products, review, or approve the order
Educational resources – view online training courses and webinars for your applications
Assistance on product selection from the experts on the phone or in the field
Dedicated customer service specialists to support with online ordering queries

Registration

To get started, you will need to register for an online account by visiting thermofisher.com/register. A confirmation of your account will be delivered to you from a customer care representative within 24-48 hours and you will be ready to shop online.

Need help registering for an account or placing an order online?

Email

customercare@thermofisher.com for order support

Visit

thermofisher.com/ordersupport for online queries

Call

thermofisher.com/contactus for country-specific telephone numbers

FAQs

How do I set up an online account?

Visit thermofisher.com/register, enter your personal details and create a password to begin setting up your account. Once completed, confirmation of your account will be delivered to you from a customer care representative within 24 – 48 hours.

How do I order online?

How to order online

How do I track my online order?

a.Sign in, click on Account, then Recent Orders at the top of the screen.
b. Click on the order number to view order details, then click on the relevant tracking number to see the status.

I need help with an online order, how do I get in touch?

Visit our order support page to find the right support for your query.

Where can I find the legal entity information for my country?

Vendor information (e.g. legal entity name and tax ID number by country) is available on our vendor setup page.

What are the terms and conditions of sale on thermofisher.com?

Please click below for terms and conditions of sale on thermofisher.com.

Terms and conditions ›

I need to arrange an eProcurement connection, how do I set this up?

Browse our eProcurement options or contact us at eProcurement@thermofisher.com for more information or to set up your connection to thermofisher.com.

How do I use promotional codes when shopping online?

If you have a promotional code, click on ‘view cart’ when you are ready to check out and enter your code into the box ‘Enter quote or promotion’ and click apply. A message will confirm the that quote has been applied successfully. Proceed to check out by clicking ‘Begin checkout’ and you will be able to review your items before making payment.