The AB Complete Plan is our most comprehensive service plan, designed to not only maximize instrument performance and help ensure availability of critical systems, but also to help improve the efficiency of laboratory processes and workflows. This plan is ideal for laboratories that want the highest level of service. The AB Complete Plan is recommended for lab environments that need to adhere to stringent guidelines, including pharmaceutical manufacturing and commercial reference laboratories.

A key benefit—and what sets the AB Complete Plan apart from all other service plans in the industry—is on-site research application consulting. We know that how your laboratory uses technology is as important to your success as the technology itself, so with this plan our trained and experienced staff provide customized assistance to optimize your research protocols, methodologies, and workflows.

Key features of the AB Complete Plan include:

  • Next-business-day on-site response (Certain restrictions apply. Contact your Service and Support Representative for details.)
  • Planned maintenance
  • Remote instrument monitoring diagnostics
  • Qualification service
  • Highest priority Remote Service Center support

Additional features of the AB Complete Plan include:

  • On-site service—labor
  • On-site service—parts
  • On-site service—travel
  • Application technical support
  • On-site research application consulting (Contact your Service and Support Representative for details)
  • Instrument operating software upgrades
  • Fast response on repairs

Need more information on Thermo Fisher Scientific service and support plans?

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