To help prevent interruptions that can hold your science back, we take a one-step-ahead approach by continually advancing our digital service technologies. See what we’re doing to equip labs for faster training, less downtime, fewer surprises, and more confidence—because your important work can’t wait.
Imagine becoming proficient on a new or new-to-you instrument at your own pace, in the context of your lab. We are building the new virtual experiences to take you beyond the manual.
Proactively monitor every aspect of your instrument fleet, from daily performance to service contract status. We want to make this critical information available at your fingertips.
Rely on a support team with the latest new technologies to help you. We plan to reach even further to empower anywhere, anytime service.
These new technologies are being developed to better support our instruments covered by a warranty or instrument service plan. Make sure you’re covered!