Instrument support to restart your lab



Is your lab reopening? Get your instruments back up and running, faster

Your lab’s downtime may have been out of your control, but you can set yourself up for a successful restart when the time is right. From reacquainting yourself with instrument startup procedures to educational resources, we are here to help get your lab up and running without any additional delays.


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You have browsed our training and articles in our Connect to Science  resources and read our Tips for Being a Scientist from Home, but have you put your instrument restart plan together yet?

Thinking about how you will go about getting your instruments back online now, can help to save you time and resources later.

Reacquaint yourself with your instruments and store all documentation for quick reference.

Browse our instrument manual database ›

Instrument hardware qualifications are needed to ensure that your instruments are working to design specifications.

Watch our on-demand webinar on IQ/OQ/PQ ›

Instrument clogging can waste precious samples and reagents, so create a maintenance log now so you don’t miss a step.

Find your instruments’ documentation in our Support Centers ›

Set your lab up for success when you upgrade your lab's instruments

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To help support you, guide you, and get your lab back up and running quickly, we’ve created a variety of relevant resources you can conveniently access all from one place.

Make your comeback ›

Restart your instruments


Restarting Your Capillary Electrophoresis System

Many labs have been inactive for an extended time due to the current COVID-19 pandemic but are starting to reactivate at this time. This webinar will discuss special considerations when restarting after extended inactivity for the following capillary electrophoresis systems: Applied Biosystems™ 3130 series, 3730 series, 3500 series and SeqStudio™ systems.  In addition, the webinar will review and provide advice on normal maintenance activities that need to be performed. Finally, the wide range of client and instrument support options available from Thermo Fisher Scientific will be presented. This presentation is complementary to detailed System Restart Checklists that are available online for each system above.

About the speaker:

Michael Zianni

Michael Zianni

Field Applications Scientist, Thermo Fisher Scientific

Mike is a Field Applications Scientist at Thermo Fisher Scientific. He resides in Columbus, OH. Mike is a passionate scientist and educator, who supports next-generation sequencing and capillary electrophoresis applications. In addition to spending a lot of time with his family he goes in caves, on hikes and on bicycle journeys.

Restarting Your Attune NxT Flow Cytometer

This Webinar will discuss special considerations when restarting the Attune NxT system after extended inactivity, including advice on normal maintenance activities that need to be performed. This presentation is complementary to detailed System Restart Checklists that are available online for each system above.

About the speaker:

Manik Punj

Manik Punj

Field Application Specialist, Northwest U.S., ThermoFisher Scientific

Manik is a Field Application Specialist (FAS) at ThermoFisher Scientific specializing in cell processing and analysis using flow cytometry.  He has been a FAS supporting Attune NxT and other instruments since 2010.  Prior to being a FAS he was a staff scientist in the protein purification and conjugation department at Life Technologies/ThermoFisher Scientific and before that was in technical service department supporting flow cytometry reagents and panels.

Looking for more help with your capillary electrophoresis products and solutions? Get help with product selection, troubleshooting, and instrument support across our portfolio of products.

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How we can help

Instruments covered by our on-site plans are prioritized in the repair queue and are back up and running 2x faster on average.

Minimize instrument-related delays to help get your lab back online.

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Instrument Services

Instrument Service Plans

Choose from a variety of service options that balance your budget, productivity, uptime, and regulatory requirements.

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Qualification services

Qualification Services

Let our OEM certified field service engineers help with your instruments testing and documentation when you restart.

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Education services

Education Services

Our instrument and applications training can better equip your team to make the most of your instruments when it’s time to return.

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Talk to Technical Support

Our technical support teams are still here for you, just as they always have been. Get help with product selection, usage, or troubleshooting across our portfolio of products.

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